April Product Updates: What’s New on Legitify

At Legitify, we’re committed to making notarisation as seamless and efficient as possible. This past month, we rolled out a series of improvements aimed at streamlining the way users book, prepare for, and manage their notarisation sessions.

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AI-powered video introduction for first-time users

We’ve introduced a new AI-generated onboarding video to guide first-time users through the platform. From uploading documents to attending your first session, this quick walkthrough helps you get started with confidence, no guesswork needed.

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Better booking experience

Two important improvements make session scheduling even smoother:

• More flexibility when booking: Users can now select multiple preferred days when requesting a session, making it easier to align with availability across different time zones and parties.
• Calendar invite integration: Confirmation emails now include calendar invites, helping all participants stay on schedule and eliminating timezone-related confusion.

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Book on behalf of someone else

Need to arrange a session for a colleague or client? You can now mark that the request is made on behalf of someone else, directly in the booking flow and in the dashboard. This small addition adds clarity for notaries and participants alike.

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Document uploads now include document type selection

Each uploaded document can now be tagged with its type. This extra detail gives notaries the context they need to better prepare, ensuring a more efficient session from the start.

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Improved payment flow

To reduce no-shows and help users stay on track, we’ve launched:

• A series of four payment reminder emails for unpaid bookings, offering clearer guidance ahead of each session.
• A shorter auto-cancellation window, now just 1 hour before the session starts, giving users more time to complete their payment.

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Pre-session emails for QES users

Users requesting a Qualified Electronic Signature (QES) now receive a dedicated pre-session email with next steps and preparation tips. This ensures everything is ready before the meeting begins, helping sessions run smoothly and without delays.

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Smarter guest email notifications

Guest participants will now only receive email notifications after a session is confirmed. This prevents unnecessary communication during the early stages of booking and keeps things clear for everyone involved.

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If you have feedback or feature suggestions, we are always listening. You can reach out to us at support@legitify.eu. Your input plays an important role in shaping future improvements.

More updates are already in progress. Stay tuned for what’s coming next.